Wednesday, November 7, 2012

Our new kitchen manager

One of Korey's most important recommendations was that we get a new kitchen manager. Ever since Ped died, different employees have tried to fill the gap but Korey saw that it was not working well. Too much inefficiency, too much running to the grocery store for produce we should never run out of.

Jason Dorweiler is our new kitchen manager. Formerly with Big Bowl, Jason and Korey have already transformed our kitchen. I think you know that when you have all your ingredients ready to go, Thai food is very quick to prepare. Nothing cooks better than a hot wok if you know what you are doing. But you need prep people and alert wait staff so that food gets to the table as quickly as it leaves the wok.

It's hard for customers to see this difference, but you will notice it. Takeout orders now take fifteen minutes or less from the time you call in until your food is out front waiting for you (OK, if we're really busy maybe 20 minutes but we're working on that). Even I could not believe it. Jason keeps things running smoothly and Korey has found new staff who take their jobs very, very seriously. True Thai is not fast food, but we now serve quality food quickly.

Tomorrow I will tell you more about what we are doing with all that time we are saving.