Friday, March 12, 2010
I found $4,000 today but don't get excited. It was my $4,000!
I sent my bank a check for $4,000 to pay on my credit card, but the payment never showed up on my balance. I called the bank and they told me they didn't know what the problem was. I knew what the problem was, I had paid them but they hadn't applied the money to my balance!
So last night several employees and I spent the end of the shift sorting through bank statements and receipts back in the party room. Some party! We found several interesting things and this morning I took our findings into my local branch. The manager pulled up my file and immediately figured out that there had been an entry error transposing two numbers, and that my money had been applied to another credit card account.
The manager apologized and straightened out my account, but the other missing $7,000 we identified from last summer he's still checking into. So I came into $4,000 today, but since it was my $4,000 it wasn't exactly a windfall.
Does your bank make mistakes? Mine sure does!